Frequently Asked Questions
What Is Mummentum, & Who Is It For?
Mummentum is a brand created by a mum, for mums, especially those with busy, distracted or ADHD minds. It’s for women who don’t need more pressure or productivity “hacks,” but simple, practical tools that fit into real life. Mummentum is about gentle structure, small wins, and building momentum in a way that actually feels achievable.
Why Was Mummentum Created?
Mummentum was created because I needed it myself. As a mum with a busy brain, I found that most productivity tools didn’t work for real life.
Mummentum exists to offer simple, calming tools and small routines that make it easier to start tasks, stay focused, and actually finish. Without guilt, pressure, or overwhelm
Where are you located?
Our head office is located in sunny Queensland.
How much does shipping cost?
Shipping is free on all orders within Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
What is your refund policy?
We offer a 30 day money back guarantee (excludes digital downloads). If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website. We do not offer refunds on digital downloads.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link, or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page (at the top), or by emailing us.
Our operating times are Monday to Friday, 7AM - 4PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
I created Mummentum because my brain works better with simple, physical tools, that I can easily use in my everyday life. I want to share what works for me, with you.
Mummentum offers practical tools and simple downloads designed to help mums focus, get started, and build momentum — for work, home, and everyday life.
